BIB_09: Mayhew, D. J. (2005). A design process for Web usability. In R. W. Proctor & K.-P. L. Vu (Eds.), Handbook of human factors in Web design (pp. 338-356). Mahwah, N.J.: L. Erlbaum Associates.

In this chapter, Mayhew describes the top-down, structured design process of Usability Engineering Lifecycle, and its web application. Mayhew first reports on the three-level design process (p. 340): 

Level 1:

• Work reengineering (i.e., IA)
• Conceptual model design
• Conceptual model mockups
• Iterative conceptual model evaluation

Level 2: 

• Screen design standards
• Screen design standards prototyping
• Iterative screen design standards evaluation

Level 3:

• Detailed user interface design
• Iterative detailed user interface design evaluation

Then Mayhew devotes the major part of the chapter to detailed discussions on four distinct design tasks, work reengineering, conceptual model design, screen design standards, and detailed user interface design. Each section of discussion is divided into subsections discussing design issues, design process, and case study.

This chapter offers one model for web design process. One thing that caught my attention is that iterative evaluation is one component in each design task process.